To exchange or return an item purchased at Enable IT Solutions, Inc., please contact your sales account representative.

Please follow these guidelines

Exchange and Return Period Exchange or return your item anytime from the date of delivery within the timeframe below:

• 14 days for computers, monitors, projectors, digital cameras, iPads, and tablets
• 30 days for all other products

Enable IT Solutions reserves the right to deny any return 30 days after delivery. Non-Returnable Items Some items cannot be returned, including:

• Labor, delivery and/or installation services
• Items that are damaged or abused
• Items that are missing accessories, such as remote controls, cords and cables
• Etched or otherwise personalized items

Restocking Fee There is a 20% restocking fee for all returned products. Promotional Items and Bundles As a benefit to our customers, Enable IT Solutions occasionally offers promotional items and savings with a purchase or enhanced savings on a bundle of items when they are purchased together.

• When a promotional item is returned, the value of the promotional item is deducted from the refund amount. For instance, if you purchase a camera and get a $100 discount or 50% off of a ID card printer, the $100 value of the gift card or the total value of the ID card printer would be subtracted from the refund.
• When an item included as part of a promotional bundle is returned, the bundled discount is void and the value of the bundled discount will be applied to the refund. This occasionally results in additional funds being owed to Enable IT Solutions. For instance, if your receive $200 in savings when you purchase a laptop and printer together and you return either item, the $200 amount will be subtracted from your refund.